Resume

Production Specialist

Rebook photo dates within Salesforce and ensure accurate timekeeping, saving up to 20% in labor hours.
Provide customer service, schedule appointments and find missing images for customers. Resolve up to 100 cases per day without management escalation. Research customer complaints and communicate via phone and email.
Audit data from senior picture sessions to increase company-wide productivity and sales.
Verify accuracy and append student data for use with consumer-facing services, and host products. Strictly comply with all applicable data securities.
Utilize Photoday, Salesforce, Photoshop, and other softwares to ensure photo quality.

Photographer

Photographed subjects with attention to detail to preserve memories for families. Programs included Yearbook, Sports, Groups, Cap and Gown, Tux and Drape, and Studio.
Facilitated timely set up and break down of photographic equipment.
Troubleshoot photography and lighting equipment to ensure smooth picture days.
Monitored daily photographing schedule to decrease delays in wait time and product turn around time.
Drive up to 100 miles per day to photo locations.

Freelance
Filmmaker

Maintained up-to-date knowledge of lighting, camera, and logistical equipment to ensure proper setup and functionality.
Set up and broke down production equipment daily, ensuring readiness for each shoot.
Collected Release forms and other administrative documents for production compliance.
Coordinated logistics for 100+ background actors per day, ensuring smooth integration into the production process.
Took detailed notes during pre-production meetings and distributed email summaries to key crew members.

Retail Associate

Exceeded credit card sign up metrics by 2-3 customers per week.
Helped store achieve 2 million dollar sales goal by prioritizing excellent customer service.
Operated cash register efficiently, handling transactions with accuracy.
Fulfilled online shipment orders within 2 hours.